Loading of order items into a locker comprises of lot of tasks. Some of them for example are -
- Login to the system
- Scan totes to make sure none of the items of orders are missing
- Unload expired orders/damaged items/rejected items from the locker
- Load all the items order by order in the locker
Based on the understanding about the process a rough IA was created to accommodate all the tasks of the locker loading. After few iterations and feedback final IA was chalked out.